The general term for the delivery of products is from 2-5 business days, included in working days and once the payment is made according to the chosen means. In the event that for any reason, the order cannot be delivered within the established period, we will notify you as soon as possible. All terms are in working days and once the payment is made in accordance with the chosen means. In the event that, for any reason, the order cannot be delivered within the established period, we will notify you as soon as possible. We inform that products are not delivered on Saturdays, Sundays, national, regional and local holidays.

Overnight Delivery: 

• We do not run deliveries on weekends.
• Friday orders are subject to weekend courier delays.
• Orders before 2pm will be shipped on the same working day.
• Orders after 2pm are subject to a days delay due to cut off with couriers.

Quinton/Totum Sport undertakes to deliver the product in perfect condition to the address indicated by you and which, in any case, must be within South Africa. In order to optimize the delivery process, the address you provide must be an address to which delivery can be made within normal business hours. In this way, Quinton/Totum Sport does not assume any responsibility when the delivery of the product does not take place as a result of the data provided by the user being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control company. shipments, assigned for this purpose, as is the absence of the recipient, in these cases.

The delivery is considered made from the moment in which the product has been made available to the User or a third party indicated by him (other than the carrier) at the indicated place of delivery. The risk of the products (among others, loss, impairment or theft) will be transferred to the User from the moment the product(s) have been made available to them. However, in the event that it is the consumer and user who orders the transport of the goods or the chosen carrier is not among those proposed by the entrepreneur, the risk will be transferred to the consumer and user with the delivery of the goods to the carrier, without prejudice to their rights against it.

If there is any discrepancy or problem with the order, you must contact Quinton/Totum Sport through our email leaving us your personal data and order number, a photograph, description of the discrepancy or problem and shortly We will contact you to solve the incident.